Meeting with Your Provider via Telemedicine

To continue providing the highest possible level of neurological care to our patients, Orlando Neurosurgery has launched a Telemedicine Program. Currently this visitation method is available only for those who have pre-scheduled appointments with their provider. If you do not have an appointment, please call our office at 407-975-0200.  CLICK HERE TO ACCESS THE TELEMEDICINE PORTAL and follow the on screen directions (shown below).

Step 1

Select your provider from the dropdown menu.

Step 2

Enter your name in the space provided and “check in”.

Telemedicine step 2

Step 3

Give access to use the camera and mic on your device.

Telemedicine step 3

Step 4

Wait in the waiting room for your provider to enter the call.

Setting Up Your Device for a Telemedicine Visit

If you qualify for a Telemedicine visit you will want to ensure your device is set up properly.  It’s easy to do this JUST CLICK HERE and follow the process. You will be re-directed to another website that will assist with verifying your camera and microphone are working correctly.  You will be prompted to “allow the website to access your camera and microphone” they will need this access in order to complete the test.

The recommended web browsers are Google Chrome or Apple Safari.  After the test, at the bottom the results page, you will be given a recommendation if your device is capable of being used for both audio and video during the tele-medicine visit. Windows, Mac, Android, iOS devices are supported but may be limited by their bandwidth speed and connectivity to the Internet.

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“The staff here has always been there and acted swiftly to get the help I needed. They are efficient in the execution of care needed and truly caring.”

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